Customer Service

Shipping & Delivery

Dispatch Times

Orders are dispatched from our warehouse Mon-Fri 8.30-14.00. All orders received will be processed within 3 business days!

Shipping

Currently we only ship to UK and majority of EU countries. 

To find out the cost of deliveries, simply add your selected products to your shopping cart. Then go to your cart and use the Estimate Shipping and Tax form to calculate your delivery cost to your desired delivery address. 

Delivery Methods

Royal Mail    

Privacy & Security

We will NOT disclose buyers' information to third parties other than when order details are processed through one of the secure payment gateways. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:

• Take and fulfil customer orders
• Administer and enhance the site and service
• Only disclose information to third-parties for goods delivery purposes

Returns & Replacements 

Return is accepted within 30 days after purchasing for exchange or refund. All goods that are returned must be accompanied with proof of purchase and a note telling us what action you would like us to take. We will send out a replacement directly if the goods is faulty.

Payment

We accept Visa, MasterCard and payments made via Paypal. We charge for all items as soon as your order is accepted. 

Viewing Orders

Once you put an order in, you can already view your order status by loging into your account.